Privacy Policy
Port Factory Pty Ltd
Last Updated: 18/02/2026
Port Factory Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we collect and handle in connection with our business-to-business services and website.
This Privacy Policy explains how we collect, use, disclose and safeguard personal information through our website and related communications. Our services are directed toward business customers and industry professionals.
For privacy enquiries, please contact office@portfactory.net.
Information We Collect
We may collect personal information that you provide directly to us, including your name, company name, job title, business email address, telephone number, country or region, and any project or commercial information you choose to share with us.
When you visit our website, we may also collect certain information automatically, such
as your IP address, browser type and version, device information, pages visited, time spent on pages, and referring website information. This data may be collected using cookies or analytics tools.
How We Use Personal Information
We use personal information to respond to enquiries, assess potential projects, communicate about our services, enter into and manage business relationships, improve website functionality and performance, maintain security, prevent fraud, and comply with legal obligations.
We do not sell personal information.
Legal Basis for Processing
Where applicable under laws such as the EU General Data Protection Regulation (GDPR), we process personal information on the basis of legitimate business interests, performance of a contract, compliance with legal obligations, or consent where required.
Disclosure of Personal Information
We may disclose personal information to professional advisers such as lawyers and accountants, technical service providers including hosting and IT providers, platform partners where necessary in connection with a project, and regulatory authorities where required by law.
We do not disclose personal information for resale or unrelated marketing purposes.
International Data Transfers
As an Australian company operating internationally, personal information may be processed in countries outside your own. Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, interference, loss, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request
deletion of personal data, object to or restrict processing, or request data portability.
Requests may be directed to office@portfactory.net and we will respond in accordance
with applicable laws.
Cookies and Analytics
Our website may use cookies and third-party analytics tools to understand website traffic, improve user experience, and monitor performance. You may control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised Last Updated date.
Contact
If you have any questions about this Privacy Policy or how Port Factory Pty Ltd handles personal information, please contact office@portfactory.net.